Chiswick: 0208 167 4477

Fulham: 020 3011 1205

The Wolfe Pack

We want pets to be completely protected against preventable diseases, so we reward pet owners who protect their pets. The Wolfe Pack is a heavily discounted preventative healthcare plan to spread the cost of that protection.

The Wolfe Pack is our pet healthcare plan designed to provide affordable, preventative care for your furry companion, allowing you to spread the cost throughout the year.  As a member, you’ll receive year-round protection with routine flea and worm treatments, annual vaccinations, and twice yearly health checks to ensure your pet stays in top condition. Wolfe Pack members also benefit from free unlimited nurse consultations as well as a 10% discount on all services and treatments. Our plans are tailored to make pet ownership more convenient and cost-effective, giving you peace of mind that your pet’s essential healthcare needs are covered. Click above to sign up to the Wolfe Pack via pets app.

Being part of the Wolfe Pack has lots of benefits:

 

   6 monthly health check with vet

 Essential vaccinations for cats and dogs

 Completely up to date local parasite prevention: This is a monthly full flea, mite, lice, tick, lungworm and gastrointestinal protection.

 Unlimited nurse checks including but not limited to: nail trimming, anal gland expression, ear cleaning

 10% discount on neutering and dentistry

 10% discount on any spend at Wolfe Vets

Policies

Payment: Fees incurred during consultations or inpatient stays are due on completion of the visit. 50% payment required if in-patient hospital-type care is required at the first visit to us.

Insurance: Wolfe Vets are happy to complete insurance forms to help pet owners recoup the cost of treatment from their insurers. Payment can be accepted direct from an insurer only when the insurer gives the necessary written pre-approval for a specific set of tests or treatment, this can process can take an insurer up to 7-14 days. We charge a nominal fee for administrative tasks such as insurance form processing: these fees are waived for members of the Wolfe Pack.

Prescriptions: Wolfe Vets maintains an extensive pharmacy for our patients. Written prescriptions for dispensing at alternate pharmacies are available on request, a fee is due for the service.

Customer feedback: As an independent practice our team is smaller than the corporates, therefore clients have direct access to our lead vets and client services manager. If you would like to give positive or negative feedback, please call the clinics or email FAO Lead Vet or Client Service Manager to chiswick@wolfevets.co.uk or fulham@wolfevets.co.uk and the issue will be brought to their attention.